Common Questions

FAQ

Quick answers to the most common questions we already cover across our site, including rates, memberships, leagues, events, and facility policies.

General

When is The Turn Golf Lounge opening?

The Turn Golf Lounge is currently marked as Opening Summer 2026.

Where is The Turn Golf Lounge located?

The lounge is located at 19694 W. 130th St., Strongsville, OH 44136.

What are your regular open hours?

Open hours are Mon-Thu 11am-10pm, Fri 11am-12am, Sat 10am-12am, and Sun 10am-9pm.

How many simulator bays are available?

The website advertises three simulator bays for standard bookings.

Do you serve drinks?

Yes. During open hours, The Turn serves beer, wine, and seltzers.

How can I contact your team?

You can call (440) 732-0708, email support@theturngolflounge.com, or use the contact form.

Booking & Rates

Do I need a membership to book a bay?

No. Hourly rentals are available without a membership through the online booking page.

How much does a simulator bay cost?

Weekdays 11am-4pm are $35/hour per bay, weekdays 4pm-close are $45/hour per bay, and all weekend hours are $50/hour per bay.

Are rates per person or per bay?

Rates are charged per bay, not per person, so your group can split the cost.

How many people can fit in one bay?

A bay allows up to 6 golfers, with a maximum of 8 total visitors in the bay area.

How much time should I book?

The site notes one player can complete 18 holes in about 45 minutes (with putting off). Groups of 3-4 golfers should usually book 3-4 hours.

Do first-time guests need to arrive early?

Yes. First-time guests are asked to arrive 10 minutes early for check-in and simulator walkthrough.

How is my booking confirmed?

After reserving, you receive both an email confirmation and a text message.

Memberships & Off-Hours

Can members access the lounge 24/7?

Yes. Memberships include 24/7 off-hours access outside regular open hours.

What benefits are shared across membership tiers?

All tiers include off-hours access, free guests during open hours, discounted leagues and tournaments, member-only events, priority registration, and a 10% discount on hourly bookings.

Are guests free with membership?

Yes. Guests are free with the member during open hours.

Can I consume alcohol during off-hours?

No. Alcohol is not served during off-hours, and alcohol consumption in the facility during off-hours is prohibited.

Is there a founding member deal?

Yes. The site states that the first 25 members can get Birdie benefits at the Par annual rate of $1,750/year (normally $2,000/year), with annual full payment required for each of the first 3 years.

Leagues & Events

What league formats does The Turn offer?

The current league lineup includes a Monday 2-person scramble, a Tuesday 2-person best ball league, and a flexible individual league format.

Are leagues active right now?

Leagues are listed as coming soon and are planned to launch once the lounge opens.

Can I start a custom league for my group or company?

Yes. The Turn accepts custom league inquiries and can help run formats with prizing and discounted league rates.

Can I host a private event?

Yes. Private events can accommodate groups of 8 to 24 golfers, and more non-golfers are welcome.

How quickly do you respond to event requests?

The events page states inquiries are answered within 48 hours.

Safety & Policies

Do participants need to accept a waiver?

Yes. Participants, guests, and visitors are required to accept the Waiver of Liability terms for facility use.

Are children allowed at the facility?

Yes, but children must be supervised at all times and may not enter swing areas while someone is hitting.

Are there bay safety rules?

Yes. Only one golfer may swing at a time, non-hitting guests must stay behind the hitting line, and unsafe conduct can lead to removal from the facility.

Is the lounge monitored by cameras?

Yes. The terms state that video surveillance is used for safety, security, and policy enforcement.

Still Have Questions?

Reach out and we'll help with booking, memberships, events, or league details.